Refund policy

As our products are handcrafted, we currently only accept returns or exchanges in the case of damaged items or if you receive the wrong item. To be eligible, your item must be unaltered, in the same condition as when you received it, and in its original packaging.

Damages and issues
If your item arrives damaged or if you receive the wrong item, please contact us at shalom@blessedbegifts.com within 7 days of delivery with an unboxing video for verification, and we'll make it right. Claims made after 7 days of delivery will not be accepted.

Please note that slight variations in texture, color, or finish are a natural part of the handmade process and are not considered defects.

How to request a return or exchange
To start a claim, please contact us at shalom@blessedbegifts.com with your order number, an unboxing video, and photos of the item. Once your claim is reviewed and approved, we will provide instructions for the return process, including the return address and a shipping label.

Please ensure the item is unaltered and returned in its original packaging.

Refunds
Once your returned item is received and inspected, we will notify you whether the refund or exchange is approved. If approved, refunds will be issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at shalom@blessedbegifts.com.